How To Fix DVD/CD-ROM Code 19 Error in Windows 10?

Do you have the error code 19 after upgrading to Windows 10? If you are looking for workarounds, then this article is the one for you.

This article will show you the best and easiest solutions to fix DVD/CD Error Code 19.

DVD/CD Error Code 19 is one of the most common problems that Windows 10 users encounter and report about.

When the user opens the DVD/CD drive properties, Error Code 19, with an error message, appears.

“Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).”

To fix the Code 19 error, follow the steps below. But first, take a look at some of the most common causes.

What Causes DVD/CD-ROM Drive Error – Code 19?

Here are some of the common reasons for the CODE 19 error.

  • Incorrect registry entries
  • This error can also be caused by corrupted or outdated drivers.
  • Hardware that is faulty or damaged
  • Code 19 can also be caused by a conflict with a third-party driver.

These are the most common causes of DVD/CD Drive Error Code 19 in Windows 10. Let’s move on to the solutions.

How Do I Fix DVD/CD ROM Error Code 19 on Windows 10?

As this error indicates that the “Registry is incomplete or damaged,”  it is recommended to first modify the registry entries related to the error and see if you can fix the Windows 10 CODE 19.

Please note: Manually modifying the registry can be risky. A small mistake could damage your system. If you are not technically minded, then do not attempt to follow this solution. Follow the instructions carefully.

Please follow the instructions below:

  • Press Windows Key + R > type regedit > Enter
  • In the registry editor, click on the subkey below:


  • Find the upper and lower filters, right-click them, and select Delete.
  • Close the registry editor and then restart your computer.

If the error is still present, you can move on to the next step.

Solution 2: Uninstall DVD/CD-ROM Device Drivers

It is possible that the DVD/CD device drivers are corrupted. Uninstalling IDE/ATA/ATAPI works for many users to fix the Code 19 error on Windows 10.

Follow these steps to achieve this:

  • Run by pressing Windows Key + R >
  • Type devmgmt.msc in the Run box and hit Enter.
  • Expand DVD/CD-ROM devices in Device Manager. Right-click on the CD and DVD drives, then click Uninstall.
  • And restart your device.

As soon as you restart the computer, drivers will be automatically installed. This is estimated to work for you in order to fix Windows 10 Error Code 19.

Solution 3: Uninstall the Problematic Driver

As mentioned above, incompatible or problematic drivers can lead to conflict, and you will start getting errors.

Uninstalling the problematic drivers is easy if you follow these steps:

  • Use Windows Key + Run to open the Run box and type in devmgmt.msc.
  • In the device manager, look for problematic drivers. For example, a driver is marked with yellow exclamation points.
  • Right-click the problematic driver and choose Uninstall.
  • Select yes when asked to confirm.
  • Repeat the steps above until you have uninstalled all the problematic drivers.
  • The drivers will be installed automatically if you click Action> Scan for Hardware Changes.
  • Restart your computer to save the changes.

If the CODE 19 error is still present in Windows 10, update your drivers.

Solution 4: Update the Drivers

Some drivers will become outdated or incompatible when you upgrade to Windows 10. This can cause various problems.

Update the driver if you see the error code 19.

You can update drivers by visiting the Microsoft website, the manufacturer’s website, or searching for the latest updates. Download and install the driver.

Solution 5: Check your Hardware

Verify the components of the hardware, such as RAM (RAM), CD drive, hard drive, motherboard, etc.

If you don’t understand how to check the components, then skip this solution and move on to the next.

You can also ask a technician to check your system hardware.

Solution 6: Perform System Restore

If none of these solutions work, try restoring your system. This will restore it to a previous version. It is estimated that you can fix the CD/CD-ROM drive error code 19 in Windows 10.

Here are the steps you need to take:

  • Start in safe mode.
  • Press Enter after you have typed rstrui.exe into the run box.
  • Click Next to rollback to an earlier version if the device is working well.
  • Wait for the process to finish and restart your PC.

Now, it is estimated that the DVD/CDROM code 19 error in Windows 10 has been fixed completely.

Read Article: Fix Window 10 Update Error 0x80096004


My job is now done. After upgrading Windows 10, I gathered all the information about the Code 19 DVD/CD-ROM Drive Error.

You’re now on your own to fix the Code 19 DVD/CDROM error in Windows 10.

You can try the solutions above to fix the error Windows 10 Code 19. You can use the PC Repair Tool to easily fix the error.

If you have questions or suggestions, please feel free to contact us.

I wish you good luck!

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